Rate Limit Exceeded Try Again in 1 Second S

• We are gettting this message when we effort to send a course   As well Many Requests

  Distressing! Rate limit exceeded. Try again later.

• We are sorry for the inconveniences you lot are experiencing.

  You form might exist receiving many submissions from the same IP address in a curt menses of time. Could you please provide us with the affected IP address? Once we have the IP, we will escalate a request to our backend team to be able to help you.

• Dear jotform team,
  Nosotros accept been using jotform since 2018. I have to explain our apply showtime. Nosotros
  use jotform for large group meeting events where rapporteurs take minutes
  of discussions in multiple tables simultaneously on jotform and submit
  after every discussion session of 10-15 minutes. We accept benefited jotform
  applied science for at to the lowest degree twenty times. Yesterday when the organization went down we
  had to halt the event for half an hour with some 900 participants in 87
  give-and-take tables and continued without jotform. During this 'crisis'
  situation we upgraded the business relationship to the highest level with an expectation
  to ressolve the problem but it did not work out.
  We would like to be fully refunded for the monthly subscription fee we paid
  recently and resolution of the issue and then that we keep to use jotform for
  our future events.
  All-time regards
  Emre Koyuncu
  5 May 2018 Cmt 13:31 tarihinde Jotform şunu yazdı:
  ...

• Your final payment was already refunded to you

  

  And your account is on Costless plan currently.

  I set up your account back to Silver programme that you had.

  Delight check if the issue persists and let us know.

  Thank you!

• Beloved jotform team,

  Nosotros will have an event this Fri in Turkey (March 8, 2019) where we volition use jotform extensively. In that location will bemany submissions from the same IP address in a brusk period of fourth dimension and all mean solar day long.

  The IP addresses which volition be used during the outcome will be  between 31.145.138.49 - lx.

  We do not want to confront the same problem we had last year. Please see this trouble in ' jotformforum_1464644' thread on May 5-6, 2018.

  Delight ensure that our IP volition non be affected this time due to overload.

  Thanks very much in advance.

• I whitelisted the IPs in that range.

  The thread ID you lot provided is this thread'south ID, did you take other related thread you mentioned?

  Cheers.

• Yes this thread and thank yous

• I will consult our backend squad on this if it is possible to exclude your IP address from such checking.

  We'll go back to y'all.

  Thank you!

• yes and if possible to exclude forms from my business relationship from such checking because my visitor's utilization of Jotform is a bit dissimilar. Nosotros use the form in large grouping meetings to report the results of table discussions and every upshot is organized in a different venue so IP addresses change.

• Hi,

  Nosotros added your username to our submission receive whitelist. You lot can utilize without any trouble afterwards. Deplorable for the inconvenience.

• Jotform rocks :) thank you lot.

• Hello,
  I would like to check whether my business relationship is still in the whitelist.
  Tomorrow in Turkey time between 09.00-18.00 nosotros will exist using extensively
  the jotform for an effect where we volition accept 80 - 100 submissions in xx-30
  seconds recursively throughout the day from the same ip. We had a bad
  experience previously and so I wanted to cheque once again. Please run across the
  correspondence below for details.
  Best regards
  Emre Koyuncu
  vi Mar 2019 Çar 13:56 tarihinde Jotform şunu yazdı:
  ...

• Let me forward this to my colleague @uygar, Every bit soon as we receive an update on this, we will inform you lot correct away.

• Hi,

  Your IP addresses and username are still whitelisted.

• Hello thank you very much.
  Our ip might be dissimilar from the last fourth dimension. The ip range nosotros will use
  tomorrow is 155.223.230.[1-254]
  Thanks a lot again and nice greetings from İzmir, Turkey.
  Emre
  21 Kas 2019 Per xv:34 tarihinde Jotform şunu yazdı:
  ...

• Hello Emre - I have now whitelisted the IP range mentioned. Thanks.

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Source: https://www.jotform.com/answers/1464644-form-submission-error-too-many-requestssorry-rate-limit-exceeded-try-again-later

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